The e-commerce site is a Site where Ultima Rosa sells clothing and accessories under the Ultima Rosa brand

Internet users wishing to buy the Products are referred to as the “Customer” in these Terms and Conditions. Ultima Rosa and Customer hereinafter also individually referred to as a “Party” or together as the “Parties”.

The Customers can contact the Customer Service via the contact form available in the ‘Contact us' section of the Site or via the e-mail address if they experience any problems with the Site or their order.

The contract for sale may be concluded in English or French, upon the Customer’s preference.

Ultima Rosa ships its products worldwide. Order processing times may be affected due to order specifications and product availability. The shipments estimated time of arrival is an estimated time frame where the order usually should arrived to the customer but it may be delayed due to some external factors that are out of our hands.